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CEPE399  –  The Do's and Don'ts of Email

How are your e-mails perceived? During this workshop you'll learn the "Dos" as well as the "Don'ts" of using e-mail, so you can press "Send" with confidence. Topics include structuring e-mail conversations that are concise and effective, polite and professional; responding to customer service requests, questions, and complaints; and writing "cover" e-mails when sending electronic proposals, negotiations, and resumes.

Additional Info:

Date(s) Meeting Day(s) Time Location    
10/3/2017 T 1:00 PM - 4:00 PM Cortland Extension Center Fee: $109.00 | Early Bird $99.00



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