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CEPE105
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Introduction to Notary Public
Prepare for the New York State Notary Public test and gain a comprehensive view of the Notary Public office. Confusing laws, concepts, and procedures will be clearly explained and clarified. Examples will be provided to illuminate situations that a Notary Public officer is likely to encounter. This workshop is a must for Notary Public candidates to become fully aware of the authority, duties, and responsibilities involved in this office. All materials will be provided, including website links to NYS Department of State licensing information, booklets, and forms. Also featured is an 80-question Practice Exam which attempts to emulate the actual New York State mandatory exam.
You will learn:
• How to avoid conflicts of interest and maintain professional ethics
• Proper fee structures
• How to approach special situations
• When to defer to an attorney, and how you can minimize legal liability
|
CEPE105
–
Introduction to Notary Public
Prepare for the New York State Notary Public test and gain a comprehensive view of the Notary Public office. Confusing laws, concepts, and procedures will be clearly explained and clarified. Examples will be provided to illuminate situations that a Notary Public officer is likely to encounter. This workshop is a must for Notary Public candidates to become fully aware of the authority, duties, and responsibilities involved in this office. All materials will be provided, including website links to NYS Department of State licensing information, booklets, and forms. Also featured is an 80-question Practice Exam which attempts to emulate the actual New York State mandatory exam.
You will learn:
• How to avoid conflicts of interest and maintain professional ethics
• Proper fee structures
• How to approach special situations
• When to defer to an attorney, and how you can minimize legal liability
|
CEPE436
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Embracing Differences: Developing Confidence and Competence in Managing Diversity
Working effectively with clients and colleagues with diverse backgrounds and identities requires competence in the form of both appreciation and skills, as well as an understanding of how implicit biases influence all of us. We will look at diversity in working styles, habits, behaviors, ways of thinking about and acting on tasks, communication styles, underlying values and beliefs, and stereotypes about others.
You will learn to:
• Be flexible and adaptive to differences in ideas, opinions, and approaches to working
• Better understand and deliberately address implicit biases in the workplace
• Develop strategies to work productively with differences
• Discover individual and organizational advantages of tapping into and working effectively with differences
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CEPE690
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Difficult Conversations Made Easy
Do you wish you could be more confident in initiating those tough conversations, whether with coworkers, a direct report, or your boss? You will learn how to start (and finish) difficult conversations with real strategies in this interactive program. Learn how to accurately assess, control and respond to your own emotions and the emotions of others, while maintaining professionalism.
You will learn to:
• Identify key components of dialogue
• Display skills associated with emotional intelligence
• Identify strengths and weaknesses of their personal conflict management style
• Create environments where people can feel safe enough to engage in dialogue
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