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CEPE693  –  Unleashing Potential: Promoting Efficiency Through a Coaching Approach to Supervision

A primary role of supervisors is to help establish a workplace environment in which employees are engaged, motivated, and supported. A “coaching” approach to supervision allows for individual growth, while enhancing a teamwork ethic. In this training, we will explore valuable techniques such as motivational interviewing, courageous communication, emotional intelligence, and “learning on the edge,” among others. The format of the training will allow for large and small group discussions, case scenarios, and activities reflective of the most common workplace challenges. You will:
    • Become familiarized with the technique of motivational interviewing as it pertains to employee efficiency and productivity
    • Learn strategies for effective communication, particularly in regards to confronting problematic issues
    • Learn how what were once believed to be “soft skills” like emotional intelligence are, in fact, critical components of the workplace environment
    • Employ support strategies designed to challenge and promote growth

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Not finding the course you need? We offer hundreds of online programs, and we often create special programs in response to area needs. Contact Biz at for more information.