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Additional Online Opportunities

In addition to the course listed below, Biz offers numerous opportunities to earn CEUs and learn skills online.

Ed2go: Monthly, convenient programs with an interactive six-week format that offer an award of completion with passing score.

Career Builder certificate programs: Instructors/mentors are actively involved in your online learning experience, responding to any questions or concerns, as well as encouraging and motivating you to succeed.

Financial assistance is available through private loans, military tuition assistance, and government funding.

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Course  
CEUC101  –  Managing Generations in the Workplace
Online Course

Get an understanding of managing workers in different generations in the workplace. Discover what motivates each generation at work, what incentives they respond to, and what messages they value. Generations X and Y are significantly different than the Boomer generation. Each generation has different expectations and styles of work in the workplace. Come explore the characteristics of the different generations in the workplace. Discover the current motivations of Boomers, Gen Xers and Gen Yers and what messages they value. Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers, and Gen Yers in the workplace.

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC102  –  Social Media for Business Certificate
Online Course

Certificate includes three one-month courses: Introduction to Social Media, Marketing Using Social Media, and Integrating Social Media into your Organization Get in on this exciting and growing way to communicate, market, and serve your customers and clients. From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization. You’ll learn: How social networks are used to develop a two-way communication and marketing strategy for your organization What you can be doing and what you should be doing How to develop a plan to integrate social networks into your communication and marketing Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC111  –  Customer Service Certificate
Online Course

Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else.

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC114  –  Supervisory & Leadership Certificate
Online Course

Your employees are your most valuable resources. Ensuring the efficiency of your team is the key to your success and is your most important responsibility. Get practical, easy to understand, and insightful methods for new and even experienced supervisors and managers. Learn about effective delegation, performance management, and writing performance reviews. Discuss the specifics of the supervisor's role and responsibilities, and strategies for improving your overall effectiveness as a leader. Take home practical information along with tips and techniques that can be applied at your job immediately.

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC115  –  Entreprenuership Certificate
Online Course

Boost your chances of success for your new or small business and reduce your risks. Get the latest on planning your business, brainstorming business ideas and a checklist for going into business. Then learn how to create a business plan, including assessing business feasibility and prepare the management and financial plans. Then take home a step by step approach to attract and keep customers, with an emphasis on customer-driven marketing decisions and building a strong brand. At the end of this certificate, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage and market your new business.

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC116  –  Negotiation: Get What You Want
Online Course

Negotiation is a key skill for success in business and everyday life. Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what’s essential. Having the skills to help others get what they want will improve relationships and increase your odds of success in the future. Work with a pro to learn how to plan, implement and win in the bargaining process. Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers. Invest in these skills now and reap a lifetime of rewards

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC121  –  Extraordinary Customer Service
Online Course

Transform your customer service into something extraordinary. As a result more repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success.

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC122  –  Marketing Using Social Media
Online Course

Develop a two-way communication and marketing strategy for your organization using social media. Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging. Learn quick, easy ways to use Twitter, blogs and LinkedIn to engage your customers or clients and keep them interested in your organization or business. You’ll find out the advantages and disadvantages of each, and learn what’s right for your work and kind of organization.

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC123  –  Integrating Social Media in Organization
Online Course

Take away a practical strategy and techniques for implementing a social strategy for your organization or business. Learn the top five considerations when starting a social network as well as tips to manage an online community. Discover how to create your own private social network using the Ning platform. Discuss the top tools to use to manage your social media life and build integration into your web site. See how Google Docs and Calendars work and how to use online video to further your business goals. Hear about mobile check-in applications and how companies are using coupon and deal sites. Get your company listed properly on local search engines so more customers can find you. Discuss how web design has change and get feedback on your website while discovering usability testing and user interface design. Finally, learn how to manage this influx of information created by the new media revolution. Develop a manageable work flow and get productivity tips to be more efficient. Learn what you might be doing wrong in social media as well as essential policies to have in place for your employees and company. See what trends are on the horizon and where your goals fit with those new trends.

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC125  –  Cert in AcctFin for NonFinance Managers
Online Course

Every successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance. Then find out what you need to know about cash. Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success. Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. Three one-month courses--Accounting and Finance for Non-Financial Manageres, Cash is King, and Financial Analysis and Planning for Non-Financial Managers

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC126  –  Acct Finance for NonFinance Manger
Online Course

Every successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance. One-month course

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC127  –  Cash is King
Online Course

Cash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success. One-month course

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC128  –  Financial Analysis & Planning NonFinMng
Online Course

Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. One-month course

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC130  –  Certificate in Data Analysis
Online Course

Data Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills. Begin with getting a basic understanding of how to analyze data in a business setting. Then learn how many of your business decisions involve comparing groups for differences. You will know the statistics behind these group differences and relationships. Finally you will find out how to perform inquiries that will be useful to your business or organization, and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand. Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned. Three one-month courses-- Intro to Data Analysis, Intermediate Data Analysis, and Advanced Data Analysis

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC131  –  Introduction to Data Analysis
Online Course

Data Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. This course will give you a basic understanding of how to analyze data in a business setting. Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC132  –  Intermediate Data Analysis
Online Course

Many of your business decisions involve comparing groups for differences. For example, would men and women prefer different product features? In addition, you may look at relationships between variables. Does product recognition relate to subsequent product purchase? This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships. In addition, you’ll learn how to work with ratings, graphs and user-friendly reports of statistical results.

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC133  –  Advanced Data Analysis
Online Course

After taking this advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization, and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand. Take the guesswork out of important company decisions and make decisions based on statistically significant information. Whether your business is home based or a large company, this class will take you to the next level where important decision-making is concerned.

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC139  –  Entrpreneur Boot Camp
Online Course

Starting a business is something that all of us have thought about at one time or another. Everyone wants to be their own boss. Yet statistics show that most businesses fail within the first five years. This course provides insight into the characteristics, knowledge and skills needed to become a successful entrepreneur. Upon completion of this course, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage your new business.

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC140  –  The Business Plan
Online Course

Whether writing a business plan to secure capital, as mandated by most funding sources, or to lessen the risks of business ownership, the planning process you undertake to do so enables you to evaluate the many aspects and potential hurdles of your businesses. In the online Business Plan course, you will discover the basics of the entrepreneurial planning process culminating in the development of an early-stage business plan. By preparing your business concept, building your plan, and evaluating your business for feasibility, you gain knowledge critical for business start-up and development. A practical, hands-on approach encourages you to immerse yourself in the vision, research, and planning aspects of your new venture.

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC141  –  Entrepreneurial Marketing
Online Course

To succeed in today's marketplace, entrepreneurs must know how to effectively market their product or service. This course offers you a step by step approach to attract and keep customers, all within a realistic budget. With an emphasis on customer-driven marketing decisions, you will learn how to build a strong brand, analyze which tactics to use, and implement your marketing plan. Whether you are starting a business or growing an existing one, you will take away practical marketing tips and tools that you can use to improve your marketing efforts.

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC150  –  Keys to Customer Service
Online Course

Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life. Through this course you will discover the direct relationship between service skills and career achievement. You will become skilled at being an exceptional service provider. You can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service. The payoff is enormous. One-month course

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC151  –  Effective Copywriting
Online Course

Whether you are sending out a press release, communicating internally with a memo or promoting your own skills on LinkedIn, strong writing skills are the key to success. Coming away with the tools and techniques you need to improve your copywriting skills and learn how to avoid the common writing mistakes that can hold you back. One-month course

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC161  –  Certificate in Workplace Communication
Online Course

Good communication in the workplace is more important than ever. And critical to your career advancement and success. Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning. Take back a workable conflict management model, along with successful and practical conflict management strategies. Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want. Finally, find out more about yourself and others using personality profiles for better work performance. You will be learning from some of our more popular instructors, and taking away new how-to skills that work. Three one-month courses

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC163  –  Using Personality Profiles for Better Wo
Online Course

Understanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships. Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don’t share your same style. Course fee includes your own DiSC Behavioral Personality Profile assessment and review.

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEUC167  –  Mastering Microsoft Excel
Online Course

A must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets. Microsoft Excel is the most used spreadsheet tool in the world. Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time. Examine the life of an Excel worksheet and workbook, from creation to presentation. Learn how an Excel worksheet is constructed, populated with content, and edited for delivery. Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia. You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

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Not finding the course you need? We offer hundreds of online programs, and we often create special programs in response to area needs. Contact Biz at Biz@tompkinscortland.edu for more information.