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Additional Online Opportunities

In addition to the course listed below, Biz offers numerous opportunities to earn CEUs and learn skills online.

Ed2go: Monthly, convenient programs with an interactive six-week format that offer an award of completion with passing score.

Healthcare Careers Training Online Opportunities: Round-the-clock instructor support and course mentoring, engaging labs, student exercises, course videos, and animated simulations. These courses offer national and state certification opportunities, and certain programs include clinical externships.

Career Builder certificate programs: Instructors/mentors are actively involved in your online learning experience, responding to any questions or concerns, as well as encouraging and motivating you to succeed.

Financial assistance is available through private loans, military tuition assistance, and government funding.

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Course  

NEW!

CEMI321  –  Event Planning Start to Finish

Are you interested in event planning? Do you now have responsibility for your organization's events- large or small? Enroll in this workshop to gain an understanding of the basics of event management and how to develop and build these for long-term management. Learn how to contact and negotiate with clients, develop food and beverage options, create room design and set up audio-visual support. You will also gain skills in execution of an event, onsite management, evaluation and follow-up. You will walk away knowing how to navigate the event planning process from start to finish, as well as have a solid foundation to build your event planning career!

Additional Info:

Date(s) Meeting Day(s) Time Location    
11/14/2017 - 11/15/2017 TW 9:00 AM - 11:30 AM Coltivare Fee: $145.00 | Early Bird $129.00

 

 

CEMI322  –  Customer Service in the Hospitality Industry

Opportunities abound in the hospitality industry- from hotel, casino and restaurant operations, to destination sites, and transportation companies. More entrepreneurial careers in beverage tasting rooms, food trucks, bed and breakfasts or an Air B&B business might be part of your career! Regardless of where you find employment, the one common critical skill for success is quality customer service. This course will be taught by Sue Stafford, Chair of our own Hotel and Restaurant Management program and former hospitality professional with Hilton, Marriott and Intercontinental hotel companies. Sue was also Regional Hotel Inspector for Condé Nast Publications, and a former owner, partner, and Vice President of Hospitality International Executive Search where she recruited and reorganized operational staff for a list of clients that included most major hotel, restaurant, and food service companies. Topics will include understanding Joe Pine's "Experience Economy", and how we create authentic experiences for our guests. We will also explore the art of the heart-anticipating and providing for our guests’ unique needs through active listening and handling inquiries to build stronger customer relationships and loyalty. Finally, we will learn about recognizing a customer complaint as the gift that it is. Take your heart of service to new heights and be at your best in a successful guest service career!

Additional Info:

Date(s) Meeting Day(s) Time Location    
11/2/2017 R 9:00 AM - 12:00 PM Coltivare Fee: $99.00 | Early Bird $89.00

 

 

CEPE394  –  ServSafe Food Worker Training

Ensure the same food safety principles are delivered each and every time. This food worker-training workshop offers food handlers and food operators' basic training on safe food handling practices that will decrease the risk of food borne illnesses to the public. Covers five key areas:
    • Basic Food Safety
    • Personal Hygiene
    • Cross-Contamination & Allergens
    • Time and Temperature
    • Cleaning and Sanitation ServSafe programs have been nationally recognized and accepted by more federal, state, and local jurisdictions than any other food safety education-training program.

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

CEPE497  –  ServSafe Alcohol Service Training

Program designed for people employed in establishments where alcohol is consumed or sold. Attendees learn strategies for serving alcohol responsibly while providing excellent customer service. Topics include: recognizing signs of intoxication, preventing sales to minors, quick intervention in problems, confidence building, quality service, employee safety, customer service vs. customer safety, differences between a "good time out" and potential trouble. Upon passing the written exam, participants will be granted the National Restaurant Association Educational Foundation Certificate. Fee includes book and exam

Additional Info:

No currently scheduled courses available, Contact Biz for more information Biz@tompkinscortland.edu.

 

 

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Not finding the course you need? We offer hundreds of online programs, and we often create special programs in response to area needs. Contact Biz at Biz@tompkinscortland.edu for more information.