This workshop helps you prepare for the NYS test, and provides a comprehensive understanding of the role of the notary public. Confusing laws, concepts, and procedures are clarified in plain English. Examples are provided to illustrate situations the officer is likely to encounter, such as avoiding conflict of interest, maintaining professional ethics, charging proper fees, handling special situations, minimizing legal liability, and much more. Attendance at this seminar is a must for a notary public candidate to become fully aware of the authority, duties, and responsibilities involved. A common misconception is that merely passing the required exam adequately prepares an officer candidate to competently execute all duties. You also have access to a web page to post your notary related questions after the course.

Additional Info:

Occasional conflict exists in every organization and relationship. Most of us learn how to respond to conflict at an early age, usually from watching those around us. Some of what we learned is effective, but some isn’t. Plus, regardless of how we elect to respond to a conflict, we also need to develop skills to support others in conflict as well. We will examine five different styles of conflict management to determine which is appropriate for a variety of situations. We will practice skills that allow us to shift styles as necessary, as well as a variety of techniques we can use to de-escalate conflict situations. You will:
    • Learn about styles of conflict management
    • Identify what is and what is not conflict
    • Recognize conflict triggers in the workplace
    • Understand the escalation cycle
    • Build skills to navigate day-to-day disagreements